Privacy Policy

Last Updated: January 2026

1. Scope

This Privacy Policy applies to the Covelo Tech website and all mobile applications developed by us, including the Hari plant care app. We believe in a consistent, privacy-first approach across all our products.

2. General Principles

Privacy First: We collect only the minimum data necessary to provide our services. Free users have their data stored entirely on-device.

No Sale of Data: We do not sell your personal data to third parties. Ever.

Transparency: We clearly disclose what data we collect and why.

3. Data We Collect

Free Users

For users on the free plan, all data is stored locally on your device. We do not collect or transmit any personal information.

  • Plant data and care schedules remain on your device
  • Photos are processed locally for plant identification
  • No account or sign-in required

Pro Users (With Account)

Pro users who choose to create an account and sync their data will have the following information stored securely in the cloud:

Account Information:

  • Email address (for account identification and recovery)
  • Username (unique public identifier for social features)
  • Display name (optional, for personalization)
  • Profile photo (optional)
  • Unique user identifier

App Data (synced to cloud):

  • Plant collection and care schedules
  • Plant photos
  • User preferences and settings
  • Subscription status

Social Features (optional):

  • Friends list (usernames of accepted friends)
  • Public profile stats (level, plant count, streak)

4. Anonymous Usage Data (Analytics)

To improve the app experience and fix bugs, we collect anonymous usage data through Firebase Analytics and Crashlytics. This data does not identify you personally.

What We Collect:

  • App Usage: Features used (e.g., "watered plant", "added plant", "viewed profile"), session duration, screens visited
  • Device Information: Device model, iOS version, app version (helps identify device-specific bugs)
  • Crash Reports: Stack traces and error logs when the app crashes (essential for bug fixes)
  • Performance Metrics: App startup time, network request duration, feature load times
  • Aggregate Statistics: Total plant count, species popularity, watering frequency (not linked to your identity)

What We DO NOT Collect:

  • Plant names (could contain personal information like "Mom's Rose")
  • Email addresses or passwords
  • Your actual plant photos (photos stay on your device or in your private cloud storage)
  • Location data
  • Contacts or data from other apps

Opt-Out: You can opt out of analytics tracking in iOS Settings → Privacy & Security → Tracking → Hari. Note that crash reporting helps us fix bugs that affect all users, so we respectfully ask you to keep it enabled to help improve the app.

5. Device Permissions

Hari App Permissions

  • Camera: Used for AI plant identification and taking photos of your plants. Images are processed on-device for identification.
  • Photo Library: Used to import existing photos of your plants.
  • Notifications: Used to send watering reminders. All notifications are scheduled locally on your device.

6. Third-Party Services

We use the following trusted third-party services to provide our app functionality:

Firebase Authentication (Google)

Used for secure user sign-in and account management. Firebase Privacy Policy

Firebase Cloud Firestore (Google)

Used for secure cloud storage of Pro user data. Data is encrypted in transit and at rest. Firebase Privacy Policy

RevenueCat

Used for subscription management and purchase validation. RevenueCat Privacy Policy

Apple App Store

All payment processing is handled securely by Apple. We do not collect or store payment information. Apple Privacy Policy

Firebase Analytics, Crashlytics, Performance & Remote Config (Google)

We use Firebase services to improve app quality and user experience:

  • Analytics: Anonymous usage data (sessions, features used, retention) to understand app usage patterns. No personal information is logged.
  • Crashlytics: Automatic crash and error reporting with device info (iOS version, device model) to fix bugs. User IDs are hashed and anonymous.
  • Performance Monitoring: App performance metrics (startup time, network speed) to optimize the app experience.
  • Remote Config: Allows us to adjust app behavior (e.g., enable/disable features) without requiring an app update.

All data is aggregated, anonymized, and not sold to third parties. You can opt out of analytics in iOS Settings → Privacy & Security → Tracking → Hari. Google Privacy & Terms

7. Data Security

We take the security of your data seriously:

  • All data transmitted to our servers is encrypted using TLS/SSL
  • Cloud data is stored in Firebase with strict security rules
  • We use industry-standard authentication practices
  • Access to user data is limited to essential personnel only

8. Data Retention & Deletion

Retention: We retain your data for as long as your account is active or as needed to provide services.

Deletion: You can request deletion of your account and all associated data at any time by:

Upon account deletion, we will remove all your personal data from our servers within 30 days. Some anonymized, aggregated data may be retained for analytics purposes.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Opt-out: Opt out of certain data processing activities

To exercise any of these rights, please contact us at contact@covelotech.com.

10. Children's Privacy

Our app is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

contact@covelotech.com

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